PROCARE PLANS & PRICING

Monthly maintenance plans that grow with your portfolio.

Choose 10, 20 or 30 reserved H&F service hours each month. The published plan prices cover reserved H&F labor hours and the benefits listed below.

BRONZE

10RESERVED HOURS
PER MONTH

$575 / MONTH

A dependable starting point for routine rental-property maintenance and smaller portfolios.

Reserved monthly H&F service capacity
Priority scheduling access
Preferred ProCare service rate
Client Hub work requests and records
Work photos, invoices and receipts
Optional 24/7 service add-on
Access to partner electricians and plumbers

BEST FOR: Landlords and investors who need consistent help with repairs, punch lists and recurring property needs.

ASK ABOUT BRONZE

POPULAR FOR GROWING PORTFOLIOS

GOLD

20RESERVED HOURS
PER MONTH

$1,100 / MONTH

More capacity and coordination for active multi-property maintenance and apartment turnovers.

Everything included in Bronze
Enhanced scheduling priority
Multi-property work coordination
Turnover and make-ready punch-list support
Monthly property walk-through
Photos and written maintenance report

BEST FOR: Property managers and growing portfolios with frequent work orders across multiple addresses.

ASK ABOUT GOLD

PLATINUM

30RESERVED HOURS
PER MONTH

$1,575 / MONTH

Our highest standard tier for ongoing, portfolio-wide property care and preventative maintenance.

Everything included in Gold
Highest ProCare scheduling priority
Recurring maintenance calendar
Portfolio-wide service planning
Monthly property walk-through
Photos, detailed reports and property history

BEST FOR: Larger residential, multifamily or light-commercial portfolios that need steady maintenance capacity and detailed documentation.

ASK ABOUT PLATINUM

Need more than 30 hours? H&F can prepare a custom portfolio plan. Published monthly prices cover reserved H&F labor hours; materials, specialty equipment, permits and partner-trade work are separate and quoted separately. Optional 24/7 coverage is available for an additional fee. Partner electricians and plumbers are available for specialty or permitted work, and their labor and related costs do not use reserved ProCare hours.

PLAN COMPARISON

What each ProCare tier includes.

The right plan depends on how frequently your properties need service and how much monthly capacity you want reserved.

PROCARE BENEFIT	BRONZE	GOLD	PLATINUM
Monthly plan price	$575	$1,100	$1,575
Reserved monthly service hours	10 hours	20 hours	30 hours
Priority scheduling	✓	Enhanced	Highest priority
Preferred ProCare rates	✓	✓	✓
Client Hub access and records	✓	✓	✓
Optional 24/7 service coverage	Paid add-on	Paid add-on	Paid add-on
Partner electricians and plumbers	Available	Available	Available
Multi-property coordination	As needed	✓	✓
Monthly property walk-through	—	✓	✓
Photos and maintenance report	—	✓	Detailed
Recurring maintenance calendar	—	Available	✓
Custom portfolio planning	—	Available	✓

HOW IT WORKS

A simpler maintenance workflow.

ProCare is designed to reduce delays, repeated vendor searches and scattered property records.

01Portfolio Review

We learn your properties, recurring needs, contacts and approval process.

02Select a Tier

Choose the monthly service-hour level that best matches your expected workload.

03Request Work

Use the Client Hub to send property details, photos and service requests.

04Track Everything

Keep work photos, reports, invoices, receipts and service history organized.

FREQUENTLY ASKED QUESTIONS

ProCare plan details.

The prices shown are monthly ProCare plan prices. We confirm covered properties, service area, scheduling, rollover terms and any separate costs in the written ProCare agreement.

Are service hours included in the plan?

Yes. Each tier reserves the stated number of monthly service hours for approved work within the plan's agreed scope.

Can one plan cover multiple properties?

Yes. ProCare is designed for multi-property clients. We will confirm the covered addresses and contacts during the portfolio review.

Do unused hours roll over?

Rollover terms are established in the individual ProCare agreement so the plan can match the client's maintenance volume and scheduling needs.

Are materials included?

Materials, specialty equipment, permits, partner-trade labor and licensed specialty work are separate from the reserved monthly hours unless specifically included in the written proposal.

Can I add 24/7 service coverage?

Yes. Optional 24/7 service coverage can be added for an additional fee, subject to availability, service area and the terms stated in the written ProCare agreement.

Can ProCare clients request electrical or plumbing work?

Yes. ProCare clients can access H&F's partner electricians and plumbers for specialty or permitted work. Their labor, permits, materials, equipment and related costs are separate from the client's reserved monthly ProCare hours.

Can H&F create a custom tier?

Yes. Portfolios that need more than 30 reserved hours or a different reporting workflow can request a customized plan.

Property maintenance plans built for your portfolio.